Customer Testimonials
Brian is excellent at diagnosing the issues I run into with my vehicles. He’s always helpful and is my go-to person whenever I need advice or assistance.
Serviced my Yukon for it's 18000 mile service. Oil change and rotation. Check engine light.
Phenomenal experience! Our salesman was knowledgeable and made it such a quick process. Looking forward to working with them again when the 2027 GMC Sierra is released!
Barker GMC has ALWAYS been great to work with fro. My first purchase in 2005 thru most recent 2026 purchase. Kori Parker has helped with my last 2 purchases. Kori is fabulous, friendly, knowledgeable and NOT pushy. I'll recommend Barker GMC and will consider them in future purchases.
Having worked at a dealership as an advisor and a service manager, this dealership lacks professionalism and customer service that I would expect from a high end level of vehicles they offer !
I bought a new Canyon at Barker and after having it for a few days I found some paint defects. Barker found me a replacement truck at another dealership, got GM to throw in money to cover the trade-in cost and put me in a new truck with very little cost. GREAT SERVICE!
They have been trustworthy and honest so far. Started going there because of dissatisfaction with another dealership
Everything about our car purchase went smoothly. There was no pressure. The quoted numbers didn't change and were easy to understand. Kori came across as honest and trustworthy, and answered all of our questions.
I had a lot of maintenance work done and Barker was able to complete the work in one day. Their cost estimate was pretty accurate. So far so good, no leaks or drips and my vehicle is running well,
Very pleased with our experience at Barkers. They got us exactly what we was looking for.
I recently had my car serviced, and I couldn’t be happier with the experience. The staff was friendly, professional, and took the time to explain everything that needed to be done. The work was completed promptly, and my car is running great. I really appreciated the honest communication and excellent customer service throughout the entire process. It’s refreshing to find a team that genuinely cares about their customers and takes pride in their work. I highly recommend them and will definitely be returning for future service needs!
I was really happy with the whole process of buying the car. Right from start to finish, they were very transperant and provided me with all that I needed. Kori and Matt are the best!
What an amazing experience I had and people were so great and helpful. I am so thankful to them for helping me to find a great car for our family!
Great service as always and very quick for oil changes and other services that I needed. Thank you Barker Team !
Friendly, easy scheduling, cost is what you would expect. Offer shuttle service if need dropped off somewhere
Great dealership and service easy to work with our salesman Brian did a great job working with us
Service has deteriorated at this location. I had an appointment for an oil change and tire rotation at 8 AM. I arrived at 7:50. At 8:30, I checked with Tony (who I checked in with because Caleb was not in) and he said it would be ready a little before 9. I let him know that I had a 9:00 appointment some place else. Then I paid, to save that time. I was told I needed an new air filter and cabin filter. I did not have time.
After my 9:00 appointment, I went to Auto Zone and purchased the air filter. The salesperson helped me ... Read More DealerRater - Jun 2, 2026
I bought a new 2026 GMC Canyon from Barker Motor Co and a few days later found 3 paint defects. That was obviously very disappointing and even after it was repainted I was not satisfied. Who wants a brand new truck with 300 miles that has to be repainted. I contacted GM customer satisfaction several times and they were understanding but unwilling to help. They suggested that I go back to Barker for resolution. I did go back and Misty (general sales manager) and Andy (owner and CEO) came thru for me in a BIG way. They found another truck almost exactly like ... Read More DealerRater - May 31, 2026
A totally unexpected breakdown/shutdown of my vehicle, landed it and myself at the dealership. In under an hour they had me in a loaner car, and were diagnosing what the issue with my car was. What was super stressful, became much less so! Thank you.
Brian was a delight to work with this is the fourth car deal i have done with brian i love the test drive experience the knowledge was great the hospitality was great plenty of snacks and waters. I’ll be back
Long drive over but so worth it. Was greeted with nothing short of amazing. Misty made us feel very comfortable and welcomed. She was very knowledgable and answered every question we both had. She was a blessing to deal with. I would not hesitate to text or call her for anything. I have already referred many of my Indiana friends and colleagues to “Barker”. This was the best experience of my lifetime when looking for a car. Misty is simply the best!
Had a problem with a particle filter that they were able to diagnose and fix in an afternoon. Problem was resolved and error did not recur.
This leadership has always been top-notch every time we’ve had any work done or purchased any vehicles in the past. Great group of individual.
Let prospective buyers when vehicle is being sold with only one key and do a better job of detailing. Spent 2 hours cleaning vehicle when I got it home.
We purchased a 2024 used car from Barker Motor. Trading cars is usually a little stressful, but we met Kori Parker. Very knowledgeable and professional. Great guy to work with and was actually a fun experience. Everyone was friendly and courteous. They will definitely be first on my list when we trade again.
Everything went according to plan. I was given a replacement car because my car needed all day repair
Kori Parker and Matt, Financial Advisor were soooo awesome to work with. Kori is like a brother to me. He answered all my questions and concerns. I will continue to purchase/lease vehicles from Barkers as long as Kori remains there. Thank you lots Kori!
Fast and courteous. Service completed as committed. No issues or complaints. Will return for future service.
This 15 word minimum is a joke. Won't do again ever m m m m
Misty was great to work with. This deal took a few months as we worked thru ordering a 2026 Sierra 2500. She did a great job of keeping us informed about the truck's progress and had it ready as promised.
They have consistently provided excellent service and support for my GMC vehicle since I've moved here
Brain was professional, knowledgeable, transparent, and trustworthy. I happy with the way my vehicle is running
Brian listened to my repair concerns of vehicle I had purchased. He explained the start of repair cost. Repair was made.
Fast and efficient service at a fair price with my coupon they mailed me. They checked on a problem I thought I had and told me it wasn’t anything to be concerned with.
Polite and friendly service. The work was done well and quickly at a fair price. The recommendation made was not done in a hard sell manner and I really appreciate that.
We were very pleased with the customer service and attention when we came to test drive and finalize the deal on our new to us Equinox. Very professional and liked doing business with Brian. Very good car buying experience and would deal with them again.
I have had nothing but great service with Barker. Everyone is very accommodating and my experience has been great every time. I have 2 vehicles that I would trust no one else with!
Wonderful Customer Service!!!!!! 🙂 Barker is a top notch Dealership!!!!! Salesman follow up is great the service doesn't stop after the purchase.
I had a very good car-buying experience with Drake and the Team at Barker. I appreciated the no hassle, no pressure approach to choosing the vehicle and options that best suited me.
I have had the opportunity to work with Brian Brown and Jeff Tabor purchasing a 2011 Cadillac CTS. I was familiar with Cadillac brand and decided to purchase available used car. Brian and Jeff are a winning team. Personable, kind, understanding and dealers. I was able to purchase at price comfortable for the dealership and me. Thank you Brian for the personal attention in completing the purchase. Thank you to Jeff Tabor for helping me make the purchase at comfortable price and concerns addressed after completion of the deal. Both are outstanding representative of the Cadillac brand.
Great service and a terrific group of folks who are always professional and willing and ready to help!
This was, by far, the best car buying experience I have ever had. They were great to work with. No hassle, no pressure and very appreciative that we chose their dealership. They took fantastic care of us! We will, most definitely, return for all of our car buying needs.
The sales person did what he said he would do, then went beyond. Thank you. will be back.
Service went smoothly. No issues and very good customer service. Always like that they can get me in and out quickly and when I want to have the service done.
This is my fourth purchase with Brain Brown at Barker Cadillac. I cannot be more happy with the service and no pressure sales I receive.
Service staff were friendly, explained future Service needs adequately, and wirk was completed as requested and on time
A friendly and helpful place to take my car when I take my car in for service.always make sure I get the best service.
Kori kept me updated from the time the delivery date was set to the day I took delivery of my new vehicle. Every step of the purchase process was stress free.
Kori and his financing team did a great job! Went above and beyond to help get my daughter into a great quality vehicle! Her 2024 Equinox is beautiful! Thanks you guys for evening you did too make this as easy and fair as possible!
I always get out in a timely manner, they address what I’ve asked to be address, and don’t pressure by adding more things that need to be done!
36,500 for a 2019 Toyota 4 runner that was sold to me with no emergency brake system.
Yes they fixed the issue took almost a month AND took to their dealer that created the problem against MY specific request not too. Yet dont think they are obligated to refund part of the purchase price of 10% min.
Offered a couple oil changes I countered with 1500.
That was almost a week ago. HAVEN'T HEARD FROM SINCE..
COMPLAINTS ARE BEING FILED WITH BBB, IL AG. AND ANYWHERE ELSE I CAN POSSIBLY SAVE SOMEONE ELSE FROM DEALING WITH THIS PLACE.
WISH I COULD AFFORD A LAWYER ... Read More DealerRater - Mar 25, 2026
Did nice work. Would come back again. Organized and professional. Nice to come in and always deal with the same people.
It’s a friendly place to have my service done. Always prompt and polite. Thank ypu
Always friendly in service and sales! Fast service and knowledgeable staff, would recommend Barker GzmC/Buick
My husband Jason and I had bought a camper and was told the truck would pull it. Well when we hook the camper up the back end squatted so bad it was evident it was not going to pull it. On the way home we stopped at Barker GMC we were looking for a specific truck specific color nobody had one on the lot. I googled none came up. It was cold rainy we stopped out in the lot got out of the truck was looking at vehicles and out came a sales girl, Mackenzie. She was so polite,so ... Read More DealerRater - Mar 22, 2026
Drake was fantastic to work with! I never felt any pressure to buy a vehicle and was able to answer all my questions.
The dealer is punctual and provides quality work. I would highly recommend them for buying or servicing a car.
We had a successful experience purchasing three used work trucks from Brian. He was thorough and willing to work with us on a few minor items of repair before taking delivery. We were happy with how it came together. Lastly, Matt in Finance was super polite and efficient.
The staff is always pleasant. The only issue I had this time was the length of time I was there waiting for an oil change. It was over on hour which seemed too long.
Misty was great very helpful and gave me great help in understanding the different vehicle abilities.
Brian and Tony are very pleasant, knowledgeable, and helpful. They are good at explaining what’s wrong and providing options.
I had to wait a week and a half to obtain a service appointment for a check engine light.
I was scheduled by Shane for service on a vehicle we no longer own, as it was totaled. When I discovered this, I was told it is my responsibility to tell the dealership the correct vehicle, as there is no way to remove or flag the unused vehicle from our record.
I had to wait 20 minutes to check in on a ... Read More DealerRater - Mar 17, 2026
Had a great experience buying a used vehicle at Barker Buick GMC Cadillac. Drake, our salesman, was fantastic. There was zero pressure and we felt well-respected. They gave us a fair trade-in value for our vehicle. We were in and out in about an hour and the process with simple and painless. Kori was also very friendly and welcomed us when we arrived. Definitely was not the "usual" expected negative car buying experience--would definitely buy from here again.
Staff was friendly and helpful. They treated me fairly and worked with my needs. Everything I asked they were willing to answer and look into.
Kori and the team at Barker made this the single best car buying experience I’ve had. Kori was considerate and clear with me and extremely helpful. He drove to Lexington on the spot to get the vehicle I thought was at Bloomington. Customer service was top notch and we are excited about our new vehicle. I highly recommend Barker and their team.
Everyone I dealt with at Barker was pleasant and made my purchase hassle free. Kori took care of me with no nonsense, which I really appreciated. It was easy to get ahold of him with questions and concerns and he took care of them super quick. I highly recommend this dealer and staff.
Overall the experience was good, however, when I got there the main guy at the desk was on a call with a customer and multiple other guys came through and no one talked to me. Finally a guy came in and asked if I was the 3:00 appt for an oil change and said in the future I should pull my car in the bay. I had not been told that in the past so I was unaware.
Had excellent service and great experience .Answered all of our questions Kori was very nice to us
8:00 appointment for oil change was there at 7:50 took truck back at 8:25 - rediculous!! Why have an appointment??
Barker is a great dealership to purchase a vehicle from. I have purchased multiple vehicles from Barker and have worked with Kori Parker on each of the vehicles I have purchased. Kori is great to work with and makes purchasing a vehicle easy and enjoyable.
A positive experience with your dealership. The team was very friendly and proactive throughout my visit. I brought in my EV for some battery issues, and they were sorted out quickly. I also appreciated the follow-up call to ensure everything was running smoothly. Overall, the service was prompt, timely, and professional.
I was very pleased with the service I received on my car, the price was great too. The personnel was professional and kind.
Great people, great service! Got me on the schedule quickly. Got the repairs done quickly.
A very friendly dealership to visit. My concerns were addressed professionally. Drake really helped me through the process.. Thee
Brian scheduled me in and communicated well. He explained everything well and got me back on the road quickly.
My tires were rotated and the wheel has been shaking terribly ever since! The lug nuts were not tightened so we tightened those today and hoping that takes care of the vibration! There was no vibration before rotation.
Like always they did a awesome job . They had the parts my truck needed and got them installed in a good time
The Service department provides fast, efficient service and competent repair. Scheduling of service can conveniently done online.
Brian Eden and Barker have always gone over and beyond to take care of us
So so. I told them what hose was bad and I had warranty. They charged me$100 to agree the hose was bad but warranty would not cover it. I would have rather known warranty would not cover before they charged me the$100 to agree with me. They were polite though.
The employees of the service center, the sales dept and the lady that answers the phones are so helpful, kind and considerate. I swear to always buy from this dealership because of all the employees
Excellent service!! They are always helpful and never put pressure on me to buy more. I feel like they are completely trustworthy.
Barker has absolutely the best service center. I feel very confident in their workmanship. Highly recommend
Friendly knowledgeable people and a convenient location. Nice facility and relatively easy to schedule an appointment.
Very pleasant to work with and accommodating. They have been my dealership before and will be in the future.
The customer service at Barker service is consistently excellent. Thanks for all that you do!
Barker was able to diagnose the problem on my Cadillac XT4 Sport within minutes and schedule me for an appointment ver soon after to fix my brake sensors. I am very pleased with the experience.
Very professional. Very accurate to the quote time. The whole process went well and smooth.
I had a good experience during my service visit. The staff was friendly, knowledgeable, and very helpful throughout the process. The service was efficient and met my expectations.
Low sales pressure Courteous friendly service Fast response time Fair pricing Accommodating Free delivery Accountablity
I’ve been taking my automobiles from Barker GMC for many years. The Service Department has always been terrific!
Kori was absolutely amazing. Very personable. We will definitely recommend Kori to our family and friends.
Everyone was very professional, honest held true to their word. I would highly recommend Barker GMC !!
We have loved purchasing our car from here. Misty is a great employee and helped us find exactly what we wanted/needed. They have a good service department but could improve on the scheduling and wait times.
They got my work done early and the shuttle drivers are on time and friendly.
Anxious to make sale, but service not so much! I’ve had 3 batteries in my ct4 it only has 39,000 miles
Barkers offers fast, friendly and cost effective service. They also advise me on upcoming service needs for my GMC Sierra. Thank you!
Excellent and prompt service ! Loved the car wash afterwards Have been taking my care there for years
We just bought our fifth car from Kori and Matt at Barker. We always have a great experience and even better service. Our next car will come from Barker.
My daughter told me about Barker and Misty. I contacted her and was absolutely thrilled with the customer service I received. She listened to me, found the exact car for me and then ensured I was totally comfortable with the car before taking possession! Then amazing follow up ! I have already given her name and number to a co-worker!
I believe THEY SOLD US A LEMON!!
We purchased an approximately 36,000-mile Cadillac XT6 from Barker Motor Company that was represented as being in great condition. The vehicle still displayed a Cadillac Certified Pre-Owned sticker at the time of our test drive, and the Carfax report showed it had been certified by a Cadillac dealership shortly before being sold to BMC. Based on these representations, the dealership’s assurances, and the active bumper-to-bumper warranty, we reasonably relied on the condition of the vehicle when making our purchase.
Prior to purchase, we identified several concerns. The trunk was opening by itself ... Read More DealerRater - Jan 23, 2026